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Our Privacy Statement

Security & Privacy Policy


Your payment card details are not processed or stored on our website. Payment transactions are externally processed by WorldPay. Additionally, we have security measures in place to protect our customer database and access to this database is restricted internally.

Prochem Europe Ltd. is committed to protecting your privacy. We only collect information about you to process your order, we do not use these details to send you unsolicited information. You can opt in or out of our newsletter mailing list by changing the option "please keep me on your mailing list" in your account details. We will never pass your personal or order details to any other company.
When you make a purchase from us you will be asked to provide your name, email address, invoice and delivery address and phone number. The information we hold about your account needs to be accurate and up to date. You can check and amend the information we hold about you. The personal information that we hold about you will be held in accordance with our internal security policies.

We use cookies to store details about your 'shopping basket' when purchasing through our online order system. The cookies employed by this site do not contain any personal or sensitive data and cannot be used to identify you as an individual. Disabling cookies will still allow purchases through our store, however some functionality may be lost.

General Data Protection Regulations GDPR May 2018

To review our full privacy policy as required by the General Data Protection Regulations 25th May 2018 please click on the document link below:-

Prochem GDPR Privacy Policy

This site and all contents are ©2009-2018 Prochem Europe Limited
Email:   Telephone: 020 8974 1515